Qantas frequent flyers targeted in email scam

Qantas frequent flyers are being targeted by a scam email. Here’s what you need to know.

Qantas frequent flyer members are being urged to remain vigilant after a scam email has been circulating that targets Qantas customers. The email poses as a gift voucher, but instead redirects recipients to a third-party website designed to steal personal information.

Scammers have begun preying on Qantas’ regulars. (Image: Haydn/Unsplash)

This follows a recent incident in October 2024 where two Qantas contractors in India were suspended in a cyber fraud case. The contractors were found to have accessed Qantas customer profiles and redirected Qantas points to a private account, affecting over 800 members.

The Qantas website acknowledges the frequency of such scams:

“We’re aware of scammers pretending to be Qantas in emails and SMS messages, and offering things like cash gifts, discounts, bonuses, and loyalty points.

These emails and SMS messages may look like they are from legitimate Qantas addresses. They also contain links that lead to websites that may look like a login page for Qantas Frequent Flyer / Qantas. These are not genuine Qantas websites.

If you’re not 100% sure something is genuine, please don’t click on any links. Genuine Qantas offers can usually be found on our website.”

The airline advises never to click on links that come from suspect sources. (Image: Getty Images/Yuliya Taba)

More cyber safety tips can be found on the Qantas website.